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Contact center

How do I exchange my Fizik order?

  • Updated

If you wish to change your shoes/saddle size and/or color, you must initiate a return.

Here below you can find the right procedure:

  1. you have to fill the return form 
  2. Select the country where you did the order.
  3. Screenshot_2023-05-05_alle_11.20.59.png
  4. we’ll refund your purchase price in full within 30 working days after we receive your package.
  5. you can make a new order with the the desired size or color.

Please, keep in note that during the necessary time to be able to do the refund your desired size or color might be out of stock. In this cases you have to wait the restock. To know when the product will be available again you can contact our customer service at the following form.



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