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Submit a request

fizik.com orders can be returned for any reason within 30 days from the delivery date.
To make a quality claim, you must submit a request to our Quality Claim Service by filling out our dedicated claims form.
If you bought from other online stores, please refer to their terms & conditions to return the product.

The standard warranty for a Fizik product covers 2 years from manufacture, or from date of purchase and cover manufacturing defects only. We recognize this 2-year-warranty just on products purchased directly on Fizik.com.

For purchases made on third-party sites or local stores, if your product qualifies under the criteria, please refer directly to the dealer and their Terms & Condition, they will support you.

(You can find the date under the insole)

Please specify the name of the local shop where you have purchased the product

Please specify the name of the online shop where you have purchased the product

Please specify the the brand of the bike purchased

I have read and agree with the terms of the https://www.fizik.com/eu_en/privacy-policy-cookie-restriction-mode

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